Question 1

How long does a re-roof take?

Accepted Answer

Most homes are 1-2 full crew days. Large or complex roofs (cut-ups, steep pitches, 40+ squares) can run 3-4 days. We do not leave a roof open overnight if weather is coming

Question 2

Do you handle insurance claims?

Accepted Answer

Yes. We meet the adjuster on-site, document everything with drone photos, and bill the carrier directly. You pay your deductible, nothing else

Question 3

What warranty do I get?

Accepted Answer

50-year material warranty on GAF systems (lifetime on most shingles), plus our 15-year workmanship warranty. Transferable to new owner once

Question 4

Can you install in winter?

Accepted Answer

Asphalt shingles need 40°F for proper seal, but we do emergency repairs year-round and full re-roofs down to October in normal years. Metal installs any month

Question 5

Hardie vs. vinyl — what's the real difference?

Accepted Answer

Hardie lasts longer (30+ years), won't burn, holds color better, but costs roughly 40% more installed. Vinyl is faster to install and easier to replace a damaged panel. Both get lifetime warranties now

Question 6

Do I need new windows with new siding?

Accepted Answer

Only if the existing ones are failing. But it's the cheapest time to replace them — no extra trim or flashing labor since we're already there. We'll tell you honestly if yours have 10 years left

Question 7

Can you re-side over existing?

Accepted Answer

Vinyl yes, Hardie no. We prefer full tear-off either way so we can inspect sheathing, re-wrap, re-flash. About 15% of homes show hidden moisture damage — better to find it now

Question 8

How long does siding last?

Accepted Answer

Fiber cement 30-50 years. Insulated vinyl 25-40. Real cedar 20-30 with maintenance. All of our installs carry a 15-year workmanship warranty on top

Question 9

5" or 6" gutters?

Accepted Answer

6" handles roughly 40% more water and is what we recommend for most Hudson Valley roofs. 5" only if the roof is small or the look matters (6" is noticeably bigger).

Question 10

Do gutter guards actually work?

Accepted Answer

Micro-mesh guard systems reduce debris buildup and seasonal cleanouts when the entire drainage path is properly sized and pitched.

Question 11

What colors are available?

Accepted Answer

32 standard baked-on enamel colors are available; custom RAL colors can match trim and siding.

Question 12

How often should gutters be cleaned?

Accepted Answer

Without guards, most Hudson Valley homes need cleaning twice a year — spring and fall. Guard systems cut that significantly depending on tree cover.

Question 13

Why do chimneys leak?

Accepted Answer

Most chimney leaks come from a failed crown, cap, or counter-flashing — not the roof field itself. We fix the source instead of smearing tar on the problem.

Question 14

Do I need a liner?

Accepted Answer

If flue tiles are cracked or the fireplace or appliance vent is unsafe, a stainless liner is often the right fix without rebuilding exterior brick.

Question 15

Can you rebuild just the top?

Accepted Answer

Yes. Many projects need crown rebuild, new cap, and proper counter-flashing rather than a full chimney tear-down.

Question 16

Do you pull permits?

Accepted Answer

Structural rebuilds and some liner installs require permits. We handle local approvals and inspections as part of the scope.

Question 17

Composite or wood?

Accepted Answer

Composite costs more upfront but needs no staining and carries 25–30 year fade warranties. Pressure-treated wood is economical; we recommend composite for low maintenance.

Question 18

How long does a deck build take?

Accepted Answer

Typical single-level deck: 1–2 weeks including footing cure time and inspections. Multi-level or composite builds may run 2–3 weeks.

Question 19

Do you pull permits?

Accepted Answer

Yes. Decks over a certain height and all structural builds require permits in Orange County. We handle drawings, permits, and inspections.

Question 20

Can you rebuild over old framing?

Accepted Answer

Only if the ledger, joists, and footings pass inspection. About 30% of re-deck calls need partial framing replacement — we tell you before we start.

Question 21

What railing height do I need?

Accepted Answer

Most residential decks require 36" rail height; 42" is common for elevated decks. Stairs need graspable handrails per IRC.

Question 22

Aluminum or cable rail?

Accepted Answer

Aluminum is low-maintenance with classic profiles. Cable rail maximizes views with marine-grade stainless lines — ideal for Hudson Valley lake and mountain views.

Question 23

Can you match existing rails?

Accepted Answer

We match color, profile, and post style where manufacturers still offer the line. Custom powder-coat colors are available on aluminum systems.

Question 24

How long does install take?

Accepted Answer

Most residential deck or stair railing packages install in 1–2 days once materials arrive. Complex cable systems may need a second day for tensioning.

Question 25

Do you only repair after your own roof jobs?

Accepted Answer

No. We handle interior restoration after any verified leak — roof, chimney, plumbing, or storm — once the source is fixed.

Question 26

Can you match existing texture?

Accepted Answer

Yes. We duplicate knockdown, orange peel, and smooth finishes so patches disappear after paint.

Question 27

How fast can you dry in a room?

Accepted Answer

Small patches: 1–3 days. Full room after water damage depends on drying verification — we will not close walls over active moisture.

Question 28

Do you handle insurance documentation?

Accepted Answer

We provide photo documentation and line-item scopes that adjusters expect for interior damage claims.

Question 29

Do you paint interiors and exteriors?

Accepted Answer

Yes. We handle full interior repaints, exterior siding and trim, plus deck and porch stain or solid-color coatings.

Question 30

How long does an interior repaint take?

Accepted Answer

A typical 3-bedroom home takes 3–5 crew days depending on prep, ceiling height and how much furniture stays in place.

Question 31

Can we stay in the house during painting?

Accepted Answer

Yes. We work room by room, ventilate properly, and use low-VOC products when the home is occupied.

Question 32

Do you prep old peeling paint outside?

Accepted Answer

Always. We scrape, sand, spot-prime bare wood and caulk gaps before any topcoat — skipping prep is why cheap paint jobs fail in two seasons.

Monroe, NY.

Roofing

Siding

Gutters

Chimneys

Decks

Railings

Interior Repairs

Painting

Plumbing vent pipe flashing with damaged sealant

Stone chimney flashing installation on asphalt shingles

Roofer applying sealant to stone chimney flashing

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