Question 1

How long does a re-roof take?

Accepted Answer

Most homes are 1-2 full crew days. Large or complex roofs (cut-ups, steep pitches, 40+ squares) can run 3-4 days. We do not leave a roof open overnight if weather is coming

Question 2

Do you handle insurance claims?

Accepted Answer

Yes. We meet the adjuster on-site, document everything with drone photos, and bill the carrier directly. You pay your deductible, nothing else

Question 3

What warranty do I get?

Accepted Answer

50-year material warranty on GAF systems (lifetime on most shingles), plus our 15-year workmanship warranty. Transferable to new owner once

Question 4

Can you install in winter?

Accepted Answer

Asphalt shingles need 40°F for proper seal, but we do emergency repairs year-round and full re-roofs down to October in normal years. Metal installs any month

Question 5

Will you replace rotted decking?

Accepted Answer

Yes, at cost — $85/sheet for OSB including labor. Most homes need 0-4 sheets. Written into the contract as an allowance

Question 6

Hardie vs. vinyl — what's the real difference?

Accepted Answer

Hardie lasts longer (30+ years), won't burn, holds color better, but costs roughly 40% more installed. Vinyl is faster to install and easier to replace a damaged panel. Both get lifetime warranties now

Question 7

Do I need new windows with new siding?

Accepted Answer

Only if the existing ones are failing. But it's the cheapest time to replace them — no extra trim or flashing labor since we're already there. We'll tell you honestly if yours have 10 years left

Question 8

Can you re-side over existing?

Accepted Answer

Vinyl yes, Hardie no. We prefer full tear-off either way so we can inspect sheathing, re-wrap, re-flash. About 15% of homes show hidden moisture damage — better to find it now

Question 9

How long does siding last?

Accepted Answer

Fiber cement 30-50 years. Insulated vinyl 25-40. Real cedar 20-30 with maintenance. All of our installs carry a 15-year workmanship warranty on top

Question 10

Hardie vs. vinyl — what's the real difference?

Accepted Answer

Hardie lasts longer (30+ years), won't burn, holds color better, but costs roughly 40% more installed. Vinyl is faster to install and easier to replace a damaged panel. Both get lifetime warranties now

Question 11

Do I need new windows with new siding?

Accepted Answer

Only if the existing ones are failing. But it's the cheapest time to replace them — no extra trim or flashing labor since we're already there. We'll tell you honestly if yours have 10 years left

Question 12

Can you re-side over existing?

Accepted Answer

Vinyl yes, Hardie no. We prefer full tear-off either way so we can inspect sheathing, re-wrap, re-flash. About 15% of homes show hidden moisture damage — better to find it now

Question 13

How long does siding last?

Accepted Answer

Fiber cement 30-50 years. Insulated vinyl 25-40. Real cedar 20-30 with maintenance. All of our installs carry a 15-year workmanship warranty on top

Question 14

Insert or full-frame?

Accepted Answer

Insert replaces the sash inside the existing frame — fast, cheap, keeps your trim. Full-frame rips everything out — more expensive but lets us re-flash and insulate. We recommend full-frame for failed frames, water damage, or pre-1980 homes

Question 15

What about lead paint?

Accepted Answer

If your home is pre-1978, we're required to use RRP-certified lead-safe practices — plastic containment, HEPA vacuums, wet clean. Every crew lead is RRP-certified

Question 16

Energy savings?

Accepted Answer

Going from single-pane to ENERGY STAR double-pane typically cuts window heat loss by 50%. Real dollar savings depend on your heating system, but expect $200-500/year on an average 2,000 sq ft Maine home

Question 17

Can you match my existing grille pattern?

Accepted Answer

Yes. Bring a photo or measurement. Most manufacturers offer 2/2, 6/6, 9/6, 9/9, prairie, and custom patterns. Grilles between glass (GBG) or simulated divided light (SDL) available

Question 18

5" or 6" gutters?

Accepted Answer

6" handles roughly 40% more water and is what we recommend for most Maine roofs. 5" only if the roof is small or the look matters (6" is noticeably bigger).

Question 19

Do gutter guards actually work?

Accepted Answer

Guard systems such as LeafFilter are designed to reduce debris buildup and seasonal cleanouts while maintaining water flow when the entire drainage path is properly sized.

Question 20

What colors are available?

Accepted Answer

32 standard colors are available, and custom RAL colors can also be ordered.

Question 21

How often should gutters be cleaned?

Accepted Answer

Cleaning frequency depends on surrounding tree cover and debris load. Guard systems can help reduce the need for regular cleanouts.

Question 22

How do you price?

Accepted Answer

Fixed-price. We bid the whole scope — materials, labor, overhead, profit — as a single number. No cost-plus, no "plus materials." If we miss something, it's on us.

Question 23

Can we live in the house during?

Accepted Answer

Yes. We use dust-containment systems (negative-air machines) and protect work areas with plastic and floor coverings. Most occupied remodels are phased to keep at least one bathroom and kitchen functional, or we set up a temporary kitchen if needed.

Question 24

How do change-orders work?

Accepted Answer

Any change to the original scope — whether you decide to upgrade a finish or we find an unforeseen condition — is documented in writing with the price impact. Nothing gets built without your signed approval.

Question 25

What about permits?

Accepted Answer

We pull all required building, electrical, and plumbing permits for you. Permit fees are included in the fixed price, and we coordinate all inspections.

Question 26

How long does an addition take?

Accepted Answer

Design + permit: 2-4 months. Build: 2-5 months. Most families go start-to-finish in 6-9 months.

Austin North, TX.

Roofing

Siding

Gutters

Chimneys

Decks

Railings

Interior Repairs

Plumbing vent pipe flashing with damaged sealant

Stone chimney flashing installation on asphalt shingles

Roofer applying sealant to stone chimney flashing

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